Frequently Asked Questions
Everything you need to know about EZVALO smart home solutions.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for home lighting products?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do EZVALO smart products require a specialized hub?
Most of our smart lighting and sensors connect directly via Bluetooth or Wi-Fi, meaning no expensive additional hubs are required for basic functionality.
What kind of warranty do you offer?
All EZVALO products come with a 12-month limited warranty covering manufacturing defects and hardware malfunctions under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the wireless chargers compatible with all smartphones?
Our charging stations are compatible with all Qi-enabled devices, including the latest iPhone and Samsung Galaxy models.